{"id":4867,"date":"2025-12-02T13:50:22","date_gmt":"2025-12-02T12:50:22","guid":{"rendered":"https:\/\/hi-technologies.ch\/audiovisual-expertise\/maintenance-preventive-et-corrective\/"},"modified":"2025-12-09T13:50:59","modified_gmt":"2025-12-09T12:50:59","slug":"preventive-corrective-maintenance","status":"publish","type":"page","link":"https:\/\/hi-technologies.ch\/en\/audiovisual-expertise\/preventive-corrective-maintenance\/","title":{"rendered":"Preventive &#038; Corrective Maintenance"},"content":{"rendered":"\n\n\n\n   \n\n\n  \n\n\n\n\n        \n<section\n  id=\"block_d65286492e39b02e3fb0ef0f67834843\"\n  class=\"hero_section relative isolate   w-full overflow-hidden md:rounded-2xl md:mt-6 mt-0 js-hero\"\n  data-hero-tone=\"light\"\n  style=\"background-image:linear-gradient(90deg, rgba(0,0,0,.90) 0%, rgba(0,0,0,.40) 50%), url(https:\/\/hi-technologies.ch\/app\/uploads\/2025\/12\/Hit-support-hero-maintenance.jpg); background-size:cover; background-position:center; min-height:62vh;\">\n\n\n    \n\n    \n    \n  <div class=\"relative z-20 max-w-7xl px-4 md:px-6 mx-auto\" style=\"min-height:62vh;\">\n    <div class=\"flex items-center\" style=\"min-height:62vh;\">\n              \n        <div class=\"hero__content py-12 md:py-16 lg:py-20 text-white text-left\">\n\n          \n                      <h1 class=\"text-3xl md:text-6xl fw-600 uppercase leading-tight js-reveal\"\n                data-reveal-from=\"left\" data-reveal-distance=\"24\"\n                data-reveal-delay=\"0.06\" data-reveal-once=\"true\">\n              Maintenance and customer support\n            <\/h1>\n          \n                      <div class=\"mt-4 text-sm md:text-base leading-relaxed opacity-95 js-reveal-blur\"\n                data-reveal-distance=\"12\" data-reveal-delay=\"0.12\" data-reveal-once=\"true\">\n              <h4 class=\"u-title fw-500 mb-12 uppercase text-xl\">Ensuring the long-term reliability of your systems<\/h4>\n<p>Hi Technologies has a <strong>Customer Support department made up of 4 dedicated specialists<\/strong>, fully focused on the operation, maintenance and optimisation of our customers\u2019 audiovisual systems.<br \/>\nThis team ensures <strong>optimal responsiveness<\/strong> for corrective maintenance interventions, while guaranteeing <strong>regular and structured follow-up<\/strong> through preventive maintenance, technical audits and analysis of the actual use of the equipment.<\/p>\n<p>Our goal is to ensure <strong>service continuity<\/strong>, the <strong>durability<\/strong> of your installations and <strong>maximum ease of use<\/strong> for all users.<\/p>\n\n            <\/div>\n          \n                                          <div class=\"mt-6 flex flex-wrap items-center gap-4 js-reveal\"\n                data-reveal-from=\"up\" data-reveal-distance=\"16\"\n                data-reveal-delay=\"0.18\" data-reveal-once=\"true\">\n                                                  \n                    \n                \n\n<a href=\"https:\/\/hi-technologies.ch\/en\/contact\/\" class=\"cta_link tone-teal\">\n  <span>Contact us<\/span>\n  <\/a>\n      \n                        \n            <\/div>\n          \n        <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n<script>\n  (function () {\n    var hero = document.currentScript && document.currentScript.previousElementSibling;\n    if (!hero) return;\n    var tone = hero.getAttribute('data-hero-tone') || 'light';\n    document.body.classList.add('has-hero', 'hero-tone-' + tone);\n  })();\n<\/script>\n\n\n\n\n\n\n\n\n\n\n\n<section id=\"block_f3b0557a0f6b1ad175c878626a701d9c\" class=\"spotlight relative  mt-5 mb-5\">\n  <div class=\"max-w-7xl mx-auto px-4 md:px-6 py-12 md:py-16\">\n\n        <div\n      class=\"hidden md:block absolute inset-y-6 md:inset-y-8 bg-[#f7f7f7] rounded-2xl w-1\/2 right-0\"\n      aria-hidden=\"true\"><\/div>\n\n    <div class=\"relative grid grid-cols-1 md:grid-cols-12 gap-8 md:gap-12 items-center z-10\">\n\n            <div class=\"md:order-1 md:col-span-7 md:-mr-10 lg:-mr-12 js-reveal\"\n        data-reveal-from=\"left\"\n        data-reveal-distance=\"120\"\n        data-reveal-delay=\"0\">\n                          <img decoding=\"async\" class=\"w-auto rounded-xl shadow-sm max-h-[550px] overflow-y-auto m-auto\" src=\"https:\/\/hi-technologies.ch\/app\/uploads\/2025\/12\/hit_Contrat-maintenance.jpg\" alt=\"\">\n        \n                          <div class=\"mt-6 md:mt-8\">\n            <div class=\"md:w-[420px] md:ml-[160px] md:mr-[160px] md:pr-4\">\n                            <div class=\"inline-block align-top max-w-[40ch] border-l border-l-[#0080A2] pl-4 py-4 text-base md:text-lg opacity-90 js-reveal\"\n                  data-reveal-from=\"left\"\n                  data-reveal-distance=\"80\"\n                  data-reveal-delay=\"0.12\">\n                    <p>An effective maintenance solution must adapt to the client, never the other way round.<\/p>\n\n              <\/div>\n            <\/div>\n          <\/div>\n              <\/div>\n\n            <div class=\"md:order-2 md:col-span-5\">\n        <div class=\"px-5 py-15 md:px-10 md:py-30 \">\n\n          \n                      <h2 class=\"text-3xl md:text-4xl fw-600 leading-tight mb-8 mt-16 js-reveal\"\n                data-reveal-from=\"right\" data-reveal-distance=\"24\" data-reveal-once=\"true\">\n              Audiovisual maintenance solutions tailored to each client\n            <\/h2>\n          \n          \n                      <div class=\"mt-2 text-sm md:text-base leading-relaxed js-reveal-blur\"\n                data-reveal-distance=\"12\" data-reveal-delay=\"0.12\" data-reveal-once=\"true\">\n              <p><strong>Standard contracts, bespoke contracts and audiovisual hour pools<\/strong><\/p>\n<p>To support each organisation effectively, we offer several options:<\/p>\n<p><strong>Standard maintenance contracts<\/strong><br \/>\nSimple, effective coverage perfectly suited to typical audiovisual installations.<\/p>\n<p><strong>Tailor-made maintenance contracts<\/strong><br \/>\nIdeal for critical environments: auditoriums, boardrooms, control rooms, multi-site infrastructures.<\/p>\n<p><strong>Audiovisual hour pool<\/strong><br \/>\nA flexible, commitment-free solution letting you use hours for support, upgrades or troubleshooting.<\/p>\n\n            <\/div>\n          \n                    \n                      <div class=\"mt-8 flex flex-wrap items-center gap-6 mb-16 js-reveal\"\n                data-reveal-from=\"up\" data-reveal-distance=\"16\"\n                data-reveal-delay=\"0.18\" data-reveal-once=\"true\">\n                                                  \n                    \n                \n\n<a href=\"https:\/\/hi-technologies.ch\/en\/support\/\" class=\"cta_link tone-teal\">\n  <span>Discover our maintenance solutions<\/span>\n  <\/a>\n      \n                        \n            <\/div>\n          \n        <\/div>\n      <\/div>\n\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n\n\n\n\n\n\n<section id=\"block_8cea2331f43d73fd6208fd185add0967\" class=\"spotlight relative  mt-5 mb-5\">\n  <div class=\"max-w-7xl mx-auto px-4 md:px-6 py-12 md:py-16\">\n\n        <div\n      class=\"hidden md:block absolute inset-y-6 md:inset-y-8 bg-[#f7f7f7] rounded-2xl w-1\/2 left-0\"\n      aria-hidden=\"true\"><\/div>\n\n    <div class=\"relative grid grid-cols-1 md:grid-cols-12 gap-8 md:gap-12 items-center z-10\">\n\n            <div class=\"md:order-2 md:col-span-7 md:-ml-10 lg:-ml-12 js-reveal\"\n        data-reveal-from=\"right\"\n        data-reveal-distance=\"120\"\n        data-reveal-delay=\"0\">\n                          <img decoding=\"async\" class=\"w-auto rounded-xl shadow-sm max-h-[550px] overflow-y-auto m-auto\" src=\"https:\/\/hi-technologies.ch\/app\/uploads\/2025\/12\/Hit_Maintenance-preventive.jpg\" alt=\"\">\n        \n                          <div class=\"mt-6 md:mt-8\">\n            <div class=\"md:w-[420px] md:ml-[160px] md:mr-[160px] md:pl-4\">\n                            <div class=\"inline-block align-top max-w-[40ch] border-l border-l-[#0080A2] pl-4 py-4 text-base md:text-lg opacity-90 js-reveal\"\n                  data-reveal-from=\"right\"\n                  data-reveal-distance=\"80\"\n                  data-reveal-delay=\"0.12\">\n                    <p>Anticipating problems means delivering rooms that work before they are even called upon.<\/p>\n\n              <\/div>\n            <\/div>\n          <\/div>\n              <\/div>\n\n            <div class=\"md:order-1 md:col-span-5\">\n        <div class=\"px-5 py-15 md:px-10 md:py-30 \">\n\n          \n                      <h2 class=\"text-3xl md:text-4xl fw-600 leading-tight mb-8 mt-16 js-reveal\"\n                data-reveal-from=\"left\" data-reveal-distance=\"24\" data-reveal-once=\"true\">\n              Preventive maintenance\n            <\/h2>\n          \n                      <p class=\"text-lg uppercase tracking-wide opacity-80 mb-6 u-title fw-500 js-reveal\"\n              data-reveal-from=\"left\" data-reveal-distance=\"20\"\n              data-reveal-delay=\"0.06\" data-reveal-once=\"true\">\n              A proactive approach to ensure optimal use of equipment\n            <\/p>\n          \n                      <div class=\"mt-2 text-sm md:text-base leading-relaxed js-reveal-blur\"\n                data-reveal-distance=\"12\" data-reveal-delay=\"0.12\" data-reveal-once=\"true\">\n              <p>To avoid breakdowns, maximise equipment lifespan and ensure optimal availability, we perform:<\/p>\n<ul>\n<li>regular maintenance visits<\/li>\n<li>comprehensive technical audits<\/li>\n<li>firmware, software and system updates<\/li>\n<li>ongoing monitoring of system condition and performance<\/li>\n<li>recommendations for improvements based on real-world data<\/li>\n<\/ul>\n<p>This preventive approach helps anticipate failures, optimise user experience and guarantee a reliable audiovisual infrastructure, day after day.<\/p>\n\n            <\/div>\n          \n                    \n                      <div class=\"mt-8 flex flex-wrap items-center gap-6 mb-16 js-reveal\"\n                data-reveal-from=\"up\" data-reveal-distance=\"16\"\n                data-reveal-delay=\"0.18\" data-reveal-once=\"true\">\n                                                  \n                    \n                \n\n<a href=\"https:\/\/hi-technologies.ch\/en\/contact\/\" class=\"cta_link tone-teal\">\n  <span>Book an appointment<\/span>\n  <\/a>\n      \n                        \n            <\/div>\n          \n        <\/div>\n      <\/div>\n\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n\n\n\n\n\n\n<section id=\"block_ba4a2f783f17ba304c8bb3d3fc63614a\" class=\"spotlight relative  mt-5 mb-5\">\n  <div class=\"max-w-7xl mx-auto px-4 md:px-6 py-12 md:py-16\">\n\n        <div\n      class=\"hidden md:block absolute inset-y-6 md:inset-y-8 bg-[#f7f7f7] rounded-2xl w-1\/2 right-0\"\n      aria-hidden=\"true\"><\/div>\n\n    <div class=\"relative grid grid-cols-1 md:grid-cols-12 gap-8 md:gap-12 items-center z-10\">\n\n            <div class=\"md:order-1 md:col-span-7 md:-mr-10 lg:-mr-12 js-reveal\"\n        data-reveal-from=\"left\"\n        data-reveal-distance=\"120\"\n        data-reveal-delay=\"0\">\n                          <img decoding=\"async\" class=\"w-auto rounded-xl shadow-sm max-h-[550px] overflow-y-auto m-auto\" src=\"https:\/\/hi-technologies.ch\/app\/uploads\/2025\/12\/HiT_Maintenance-corrective.jpg\" alt=\"\">\n        \n                          <div class=\"mt-6 md:mt-8\">\n            <div class=\"md:w-[420px] md:ml-[160px] md:mr-[160px] md:pr-4\">\n                            <div class=\"inline-block align-top max-w-[40ch] border-l border-l-[#0080A2] pl-4 py-4 text-base md:text-lg opacity-90 js-reveal\"\n                  data-reveal-from=\"left\"\n                  data-reveal-distance=\"80\"\n                  data-reveal-delay=\"0.12\">\n                    <p>Responsiveness must be a clear commitment. Having a team of 4 people fully dedicated and specifically trained in Audiovisual Support is clearly an asset for Hi Technologies.<\/p>\n\n              <\/div>\n            <\/div>\n          <\/div>\n              <\/div>\n\n            <div class=\"md:order-2 md:col-span-5\">\n        <div class=\"px-5 py-15 md:px-10 md:py-30 \">\n\n          \n                      <h2 class=\"text-3xl md:text-4xl fw-600 leading-tight mb-8 mt-16 js-reveal\"\n                data-reveal-from=\"right\" data-reveal-distance=\"24\" data-reveal-once=\"true\">\n              Corrective audiovisual maintenance\n            <\/h2>\n          \n                      <p class=\"text-lg uppercase tracking-wide opacity-80 mb-6 u-title fw-500 js-reveal\"\n              data-reveal-from=\"right\" data-reveal-distance=\"20\"\n              data-reveal-delay=\"0.06\" data-reveal-once=\"true\">\n              Respond quickly and effectively\n            <\/p>\n          \n                      <div class=\"mt-2 text-sm md:text-base leading-relaxed js-reveal-blur\"\n                data-reveal-distance=\"12\" data-reveal-delay=\"0.12\" data-reveal-once=\"true\">\n              <p>Our experts can handle all types of <strong>audiovisual faults<\/strong>, whether they relate to hardware, software, digital signage, videoconferencing or interconnection between installed systems.<br \/>\nEvery request is processed according to a <strong>clear process<\/strong><strong>, depending on the type of contract, the agreed service level and the degree of urgency<\/strong>, guaranteeing short response times, accurate analysis and continuous communication with the client.<\/p>\n\n            <\/div>\n          \n                    \n                      <div class=\"mt-8 flex flex-wrap items-center gap-6 mb-16 js-reveal\"\n                data-reveal-from=\"up\" data-reveal-distance=\"16\"\n                data-reveal-delay=\"0.18\" data-reveal-once=\"true\">\n                                                  \n                    \n                \n\n<a href=\"https:\/\/hi-technologies.ch\/en\/support\/\" class=\"cta_link tone-teal\">\n  <span>Contact our Support team<\/span>\n  <\/a>\n      \n                        \n            <\/div>\n          \n        <\/div>\n      <\/div>\n\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section\n  id=\"block_1bb1f7139b401cdd91b29dae246040da\"\n  class=\"c-links-row relative \"\n>\n  <div class=\"container mx-auto px-4 md:px-6 py-12 md:py-16\">\n          <h2 class=\"text-center text-2xl md:text-3xl font-semibold tracking-tight mb-6 md:mb-8\">\n        Go further with our other services and capabilities\n      <\/h2>\n    \n          <div class=\"flex flex-wrap justify-center gap-3 md:gap-4\">\n                                                <div class=\"basis-1\/2 md:basis-1\/4 flex justify-center\">\n              <a\n                href=\"https:\/\/hi-technologies.ch\/en\/audiovisual-expertise\/in-house-engineering-office\/\"\n                target=\"_self\"\n                class=\"inline-flex items-center justify-center text-sm md:text-base font-medium text-slate-900 hover:text-teal-700 transition-colors px-4 py-2 rounded-full border border-slate-200 hover:border-teal-500 bg-white\/60 backdrop-blur-sm shadow-sm hover:shadow-md text-center w-full max-w-xs\"\n              >\n                In-house design office\n              <\/a>\n            <\/div>\n                                                  <div class=\"basis-1\/2 md:basis-1\/4 flex justify-center\">\n              <a\n                href=\"https:\/\/hi-technologies.ch\/en\/audiovisual-expertise\/la-formation-au-service-de-la-performance-technique\/\"\n                target=\"_self\"\n                class=\"inline-flex items-center justify-center text-sm md:text-base font-medium text-slate-900 hover:text-teal-700 transition-colors px-4 py-2 rounded-full border border-slate-200 hover:border-teal-500 bg-white\/60 backdrop-blur-sm shadow-sm hover:shadow-md text-center w-full max-w-xs\"\n              >\n                Training and certifications\n              <\/a>\n            <\/div>\n                                                  <div class=\"basis-1\/2 md:basis-1\/4 flex justify-center\">\n              <a\n                href=\"https:\/\/hi-technologies.ch\/en\/audiovisual-expertise\/pre-sales-sales-department\/\"\n                target=\"_self\"\n                class=\"inline-flex items-center justify-center text-sm md:text-base font-medium text-slate-900 hover:text-teal-700 transition-colors px-4 py-2 rounded-full border border-slate-200 hover:border-teal-500 bg-white\/60 backdrop-blur-sm shadow-sm hover:shadow-md text-center w-full max-w-xs\"\n              >\n                Pre-sales and sales department\n              <\/a>\n            <\/div>\n                                                  <div class=\"basis-1\/2 md:basis-1\/4 flex justify-center\">\n              <a\n                href=\"https:\/\/hi-technologies.ch\/en\/audiovisual-expertise\/audiovisual-systems-programming\/\"\n                target=\"_self\"\n                class=\"inline-flex items-center justify-center text-sm md:text-base font-medium text-slate-900 hover:text-teal-700 transition-colors px-4 py-2 rounded-full border border-slate-200 hover:border-teal-500 bg-white\/60 backdrop-blur-sm shadow-sm hover:shadow-md text-center w-full max-w-xs\"\n              >\n                Audiovisual systems programming\n              <\/a>\n            <\/div>\n                        <\/div>\n      <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":4856,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"domaine_solution":[],"class_list":["post-4867","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This 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